HEAD, CUSTOMER SERVICES
Knowledge, Skills and Experience:
• Candidates will possess 8 to 10 years experience, 4 of which will be in a supervisory or managerial role;
• Excellent understanding of SLA/OLA based services support and delivery;
• Working knowledge of managing technology based customer services operations using popular Enterprise IT Management (EITM) technologies;
• Must be able to leverage in-depth knowledge of ICT services in the Nigerian terrain and be able to instill customer confidence at key influencer level.
Method of Application
Qualified and interested applicants should please send their updated résumés to the designated email addresses.
hcs@kimberly-ryan.net
Closing Date: 9th June 2009
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